Return Policy
Our Return Policy
We want you to be completely satisfied with your purchase! Here's how we make returns, exchanges, and refunds easy for you:
Easy Returns
- 30-Day Window for Unopened Items: You can return unopened new items within 30 days of purchase for a full refund. Please note that refunds may exclude shipping charges.
- Opened Items: Opened products can also be returned or exchanged within 30 days. A restocking fee of at least 15% will apply if the item is returned in perfect condition and with the original packaging. We’re happy to help you with the process.
- Exceptions:
- Red Tag and Clearance Items: Please note that these items are final sale and cannot be returned.
- Excluded Items: No Refunds on, special orders, earbuds, ear plugs, books, sheet music, harmonicas, microphones, interfaces, DJ software/controllers, and mouthpieces.
- Used Items: Enjoy a 90-day warranty on used items for your peace of mind.
Quick Refunds
- Fast Processing: Once we receive your return, we’ll process your refund quickly to the original payment method.
- Hassle-Free: Our goal is to make your refund experience as smooth as possible.
Need Help?
- Friendly Support: Our customer service team is always ready to assist you with any questions or concerns. We’re committed to providing you with the best shopping experience.
- Contact Us: Reach out via phone, email, or in-store, and we’ll be more than happy to help.
We value your business and are dedicated to ensuring your satisfaction with every purchase!
Returns and exchanges are accepted within 30 days for unopened items, and opened items can be returned within 30 days but are subject to a minimum 15% restocking fee if the item is returned in perfect condition and with the original packaging. Used items come with a 90-day warranty. For assistance, please contact us. No refunds on Clearance item, special orders, earbuds, ear plugs, books, sheet music, harmonicas, microphones, interfaces, DJ software/controllers, and mouthpieces.